Support service directory

British United Provident Association (BUPA)

The British United Provident Association, more commonly known as BUPA, is an international health and care company. In addition to providing medical insurance and private healthcare, BUPA also offers the following services:

  • hospitals, health checks, private GP services and dental services
  • physiotherapy, sports and orthopaedic medicine
  • care homes and fitness clubs
  • self-pay treatments including cosmetic surgery, dermatology services and vaccinations
  • online health information and advice

Phone lines and opening times:

  • New healthcare insurance customers: 0808 256 5672 (lines open Monday to Friday 8:00am to 20:00pm and Saturday 9:00am to 12:30pm)
  • Existing health insurance customers: 03456 090 111 (lines open Monday to Friday 8:00am to 20:00pm, Saturday 8am to 16:00pm and bank holidays 8am to 13:00pm)
  • Health assessments: 0370 218 8580 (lines open Monday to Friday 8am to 18:00pm)
  • Care homes: 0370 218 7973 (lines open Monday to Friday 8am to 18:30pm and Saturday 9am to 12:30pm)
  • Pay-as-you-go healthcare: 0345 850 8399 (lines open Monday to Friday 8am to 20:00pm and weekends 9am to 17:00pm)
Who to contact
Telephone not applicable
Email not applicable
Website https://www.bupa.co.uk/