Support service directory

Financial Ombudsman Service

The Financial Ombudsman Service settle complaints between consumers and businesses providing financial services. They were set up by Parliament to act as independent experts to ensure that the financial process and services operate fairly. The service is free to consumers and the Financial Ombudsman can review a wide range of financial matters, from insurance and mortgages to investments and credit complaints.

Who to contact

Telephone	0800 023 4567
Email	complaint.info@financial-ombudsman.org.uk
Website	https://www.financial-ombudsman.org.uk/

Other details

Opening times	8:00am-17:00pm, Monday to Friday 9:00am-13:00pm on Saturdays