Adult care

Shopmobility Transport and Shopping Service

Ilford Exchange shopping centre run a Shopmobility service which offers people with limited mobility wheelchairs and powered scooters to assist when they are shopping.

You do not need to be registered disabled to use it.

020 8478 6864

Email

Motability Travel Service

Buying and adapting a car can be expensive. The car scheme run by the independent not-for-profit organisation, Motability gives disabled people the opportunity to own or lease a car at an affordable price.

Website

Travel Mentoring Service

Learn to use public transport through TfL's travel mentoring service.

A mentor comes with you for your first few journeys to help you gain confidence to become an independent traveler. It can also provide help to people who use mobility scooters and other mobility aids on London bus services. 

Email

Website

Please offer me a seat transport service

If you struggle to stand while using public transport, there is a free ‘Please offer me a seat’ badge and card available to help you alert fellow customers that you need a seat.

The badge and card can be used on all our services including the London Underground, London Overground, Elizabeth line, Buses, DLR, Trams and River Services.

Email

Website

Older Persons Freedom Pass Travel Service

The Older Persons Freedom Pass allows free travel on public transport across London and free local bus journeys nationally.

You can apply for the Older Persons Freedom Pass if you meet the age criteria and you live in Redbridge.

Apply for Older Persons Freedom Pass

Website

60+ London Oyster photocard Travel Service

If you are aged 60 or over, are not yet eligible for the Older Persons Freedom Pass, and do not meet any of the automatic criteria, you can apply for the London 60+ Oyster Card. 

Website

CareTech

CareTech Community Services 5th Floor Metropolitan House 3 Darkes Lane Potters Bar , EN6 1AG

CareTech provide care and support services to children and adults (below retirement age). They cater to a range of spectrum disorders and aid in independent living & self-directed support. A provider of social care since 1993, CareTech own 550 residential homes and specialist services across Britain.

0170 760 1800

Email

Website

Abbeyfield House

10-12 Selworthy Close New Wanstead London, E11 2TE

Located in New Wanstead, Abbeyfield House provides sheltered housing with support from professional staff. They have good public transport links close by and the house is located close to Wanstead High Street, filled with an array of shops, supermarkets, cafes, day centres, churches and pubs.

Built in 1965, Abbeyfield House consists of 10 rooms, which are all unfurnished so you can personalise your room with your belongings and make it feel like a home from home. The rooms come with an en-suite toilet and a kitchenette allowing you to have breakfast at your own pace; and they provide tasty and nutritious home cooked meals at lunch and teatime, served in the communal dining room with French doors overlooking the garden.

0808 196 1832

Website

Action on Elder Abuse (AEA)

Office 8 Unit 5 Stour Valley Business Centre Brundon Lane Sudbury Suffolk, CO10 7GB

Action on Elder Abuse (AEA) is a specialist organisation that focuses on preventing and raising awareness of abuse in old age, including those with dementia. They challenge elder abuse and are committed to providing education, promoting research and disseminating useful information.

AEA offers support and information for those living in UK sheltered housing, care homes, hospitals or in their own homes who are at risk of abuse.

0808 808 8141

Email

Website

Action for Autistic Spectrum Disorders (ASD)

Autism Support Centre King Edward House 9 Finsley Gate Burnley, BB11 2HA

Action for Autistic Spectrum Disorders (ASD) helps adults and children with autistic spectrum disorders to live with as much independence as possible by offering specialist advice and support to its members.

It has a specially equipped resource centre which includes soft play areas, bouncy castles, activity zones, games, internet resources and meeting facilities. As well as offering support to individuals, the charity has an active carers community and is open to anyone who is affected by the condition.

0128 241 5455

Email

Website